Learning Unit 1 : Persuasive Skills

As you must have seen yourself, persuasion is not just one single thing. It is a mixture of skills- attitude, psuchology, language, tone, body language etc, used by you to convince your workers/pertners to accept your view on what should be done, though they earlier objecyed or argued for a very different solution.

Different Persuasive Skills

The whole range of persuasive skills can be classified under the following broad headings:• Style - Collaborative or confrontational

• “You-attitude” - The other person’s view poin
• Talking and listening
• Probing and questioning
• Using breaks when necessary
• Body language concessions and compromise
• Summarizing
• Reaching agreement

As we know it, the primary objective of any negotiation is to reach a mutually satisfactory conclusion. Hence, you should take care of the following thing at the final point of your discussion:
Be sure the final agreement covers all necessary points, it is clearly expressed and understood.